Privacy Policy

1. Introduction

Welcome to Aurix Recovery Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.aurixrecovery.com (the "Site"), contact us, or engage with our services.

By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Who We Are

Aurix Recovery Ltd. ("we", "us", or "our") is a gold recovery processor specialising in high-value e-waste refining, from electronic components. We are committed to protecting your personal data and ensuring transparency.

• Company Name: Aurix Recovery Ltd.
• Registered Address: 85 Great Portland Street, London, England, W1W 7LT
• Company Registration Number: 16215222
• Email: admin@aurixrecovery.com
• Phone:
• Website: www.aurixrecovery.com

If you have any questions about this privacy policy or your rights, please contact us using the details above.

3. What Data We Collect

We collect and process the following types of personal data:

4. Where We Get Your Information

We collect your personal data:

• Directly from you when you contact us, supply e-waste, or use our services.
• From publicly available sources (such as business directories or regulatory bodies) if relevant to our compliance checks.
• Through automated means when you visit our website (via cookies and analytics tools).

5. Why We Collect Your Information & How We Use It

We use your personal data for the following reasons:

• ✅ To provide our services – Processing supplier inquiries, transactions, and e-waste sales.
• ✅ To comply with legal & regulatory obligations – Ensuring anti-money laundering (AML) compliance and fraud prevention.
• ✅ To improve our website & business operations – Using analytics to enhance user experience.
• ✅ To respond to inquiries & provide support – Helping users who contact us.
• ✅ For marketing (only with consent) – Sending updates about Aurix Recovery services.

We DO NOT sell your data or share it for third-party marketing.

6. Our Legal Basis for Processing Personal Data

Under UK GDPR, we process personal data based on:

• Contractual necessity – When processing data is required to provide a service (e.g., supplier payments).
• Legal obligation – To comply with financial and regulatory requirements.
• Legitimate interests – For website security, fraud prevention, and improving our services.
• Consent – For marketing emails (you can withdraw consent anytime).

7. Who We Share Your Information With

We only share data when necessary and in compliance with GDPR. This includes:

• Regulatory authorities (e.g., for legal compliance and AML checks).
• IT & service providers (who help maintain our website and business systems).
• Payment processing services (to handle transactions securely).
• Law enforcement or fraud prevention agencies (where legally required).

We do not share your personal data with third parties for marketing purposes.

8. How Long We Keep Your Information

We keep personal data only as long as necessary for legal, business, or compliance reasons:

• Inquiries & Contact Form Submissions: Up to 12 months unless further engagement occurs.
• Transaction & Compliance Records: At least 5 years (as required by UK financial regulations).
• Marketing Preferences: Until you withdraw consent.

Once retention periods expire, we securely delete or anonymize the data.

9. Cookies & Website Tracking

We use cookies to enhance your browsing experience. These include:

• Essential cookies – Required for website functionality and security.
• Analytics cookies – Help us understand website traffic (Google Analytics, etc.).
• Marketing cookies (if used) – Track engagement with any marketing efforts.

Managing Cookies

You can disable cookies via your browser settings, but this may affect website functionality. See our Cookie Policy for more details.

10. Your Rights Over Your Data

Under UK GDPR, you have the right to:

• 📌 Access your data – Request a copy of the personal information we hold about you.
• 📌 Correct inaccuracies – Ask us to update any incorrect or incomplete data.
• 📌 Request deletion – Have your personal data removed where legally possible.
• 📌 Restrict processing – Limit how we use your data in certain cases.
• 📌 Object to data use – If you believe we are processing your data unfairly.
• 📌 Withdraw consent – Opt-out of marketing communications anytime.

To exercise any of these rights, contact us at admin@aurixrecovery.com

If you are not satisfied with our response, you have the right to complain to the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

11. International Data Transfers

If we transfer data outside the UK or EEA, we ensure:

• The country has adequate data protection laws; or
• We use approved safeguards (e.g., Standard Contractual Clauses).

12. How We Protect Your Data

We take data security seriously and use:

• 🔒 Encrypted storage & secure servers to protect your personal information.
• 🔒 Access controls to ensure only authorized personnel handle data.
• 🔒 Regular security audits to safeguard against cyber threats.

Despite our efforts, no online service is 100% secure. If a data breach occurs, we will notify affected users and relevant authorities where required by law.

13. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date.

If the changes are significant, we will notify users via email (where applicable).

14. Accessibility

Aurix Recovery is committed to making our website and services accessible to all users, including those with disabilities. If you experience any difficulty accessing our content or services, please contact us at admin@aurixrecovery.com so we can provide the information in an alternative format.

15. Age Restrictions

Our services are intended for business users and individuals over the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we learn we have collected personal information from an individual under 18, we will delete that information promptly.

16. Related Policies

This Privacy Policy should be read alongside our other policies, including:

• Terms of Service: [link]
• Cookie Policy: [link]
• Environmental Policy: [link]

17. UK Regulatory Compliance

In addition to complying with UK GDPR, Aurix Recovery adheres to all applicable UK regulations, including the Data Protection Act 2018 and industry-specific regulations related to e-waste processing and precious metal recovery.

18. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• 📧 Email: admin@aurixrecovery.com
• 📍 Address: 85 Great Portland Street, London, England, W1W 7LT
• 📞 Phone:

If you are unhappy with our response, you can contact the Information Commissioner's Office (ICO) at:

• 🌍 Website: www.ico.org.uk
• 📞 Phone: 0303 123 1113